CARRY THE FUTURE’S PRIVACY AND DATA COLLECTION POLICY
Last updated: 5/25/2018
WHO WE ARE?
Carry the Future is a 501c3 Public Charity that stands in solidarity with refugee families worldwide. We unite a loving global community with refugee children and families to bring dignity, care, and awareness to the refugee journey.
Providing your personal data is voluntary. However, without providing us with some personal data, you may be unable to fully participate in Carry the Future’s activities to include donating, applying to volunteer with us, hearing about opportunities to participate in Carry the Future activities or collection drives and receiving updates about our work. If you have any questions about your rights as a user of this site, please contact us at firstname.lastname@example.org.
- We will only ever ask for what we really need to know.
- We will collect and use the personal data that you share with us transparently, honestly and fairly.
- We will always respect your choices around the data that you share with us and the communication channels that you ask us to use.
- We will put appropriate security measures in place to protect the personal data that you share.
- We will never sell your data.
INFORMATION WE COLLECT
We collect two types of information about you: personal information (such as, your name, address, telephone number, e-mail address, credit card number) and non-personal, aggregate information (such as information regarding the pages you have visited and your IP address).
- How We Use This Information To Help Us Run Our Charity Effectively:
We may use your information to:
- process a donation that you have made
- process orders that you have submitted
- to carry out our obligations arising from any contracts entered into by you and us
- seek your views or comments on our work
- notify you of changes to our organization
- send you communications which you have requested or that may be of interest to you which may include information about community organizing, campaigns, fundraising or upcoming events
- process a grant or volunteer application
- conduct research into the impact of our campaigns
- make submissions to third parties, where you have signed a petition or letter and the third party is a target of the campaign to which the petition or letter relates
- Why Do We Collect Your Personal Information?
The type and amount of information we collect depends on why you are providing it. We may ask you for your name and contact details, including where required physical address, telephone number and e-mail address, and social media identity. However, we may request other information where it is appropriate and relevant, for example if you are a supporter and making a donation or we are processing an order or a volunteer application that you have submitted.
This additional information might include:
- Details of why you have decided to contact us, or your bank details or debit/credit card details.
- Details of campaigns you have supported or topics/areas of interest to you.
- Responses to surveys you have completed.
- Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views.
- If you are a grant or volunteer applicant the information you are asked to provide is as set out in the application and necessary for the purposes of considering the application.
- In limited cases, we may ask you for sensitive personal data. We only collect sensitive personal data with your explicit consent and if there is a clear reason for doing so. We will only keep that information for as long as necessary.
- Communications, Fundraising And Marketing
Where you have provided us with your physical address, we may contact you by mail; and where you have provided appropriate consent, also by e-mail, with targeted communications to let you know about our events and/or activities and about the work of Carry the Future; and to ask for donations or other support.
- Donations And Third-party Payments
We may pass your information to our third-party service providers, agents subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations or send you mailings).
These third parties have access to your personal information only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Children’s Data
We do not knowingly process data of any person under the age of 16. If we come to discover, or have reason to believe, that you are 15 and under and we are holding your personal information, we will delete that information within a reasonable period and withhold our services accordingly.
- Other Disclosures
- Security Of And Access To Your Personal Data
- Your Rights And How Consent Works
You have a choice about whether or not you wish to receive information from us. If you do not want to receive communications from us about the vital work we do, you can opt out of our mailing list at any time.
Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for direct marketing purposes or to be unsubscribed from our email list at any time.
If you are a resident of the European Economic Area, you have the following data protection rights:
(1) Right to be informed – you have the right to be told how your personal information will be used. This Policy and other policies and statements used on our website and in our communications are intended to provide you with a clear and transparent description of how your personal information may be used.
(2) Right of access – you can write to us to ask for confirmation of what information we hold on you and to request a copy of that information. Provided we are satisfied that you are entitled to see the information requested and we have successfully confirmed your identity, we have 40 days to comply. As from 25 May 2018, we will have 30 days to comply.
(3) Right of erasure – as from 25 May 2018, you can ask us for your personal information to be deleted from our records. In many cases we would propose to suppress further communications with you, rather than delete it.
(4) Right of rectification – if you believe our records of your personal information are inaccurate, you have the right to ask for those records to be updated.
(5) Right to restrict processing – you have the right to ask for processing of your personal data to be restricted if there is disagreement about its accuracy or legitimate usage.
(6) Right to data portability – to the extent required by the General Data Protection Regulations (“GDPR”) where we are processing your personal information (i) under your consent, (ii) because such processing is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contact or (iii) by automated means, you may ask us to provide it to you – or another service provider – in a machine-readable format.
You have the right to complain to a data protection authority about our collection and use of your personally identifiable information. For more information, please contact your local data protection authority.
To exercise these rights, please send a description of the personal information in question.to info@carrythefuture. We will respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
- How Long We Keep Your Personal Information
We keep your personal information only so long as we need it to provide information to you and fulfill the purposes described in this Policy. Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
In the event that you ask us to stop sending you direct marketing/fundraising/other electronic communications, we will keep your name on our internal suppression list to ensure that you are not contacted again.
- Policy Amendments
- Third Party Websites
You should be aware that when you provide information to us using a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. The information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our Site or Services. Please also keep in mind that our Site and Services may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our Site or Services and to read the policies of other sites that may collect your personal information.
- Web Browser Cookies Policy
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on Carry the Future website. However, you can change your cookie settings at any time.
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognize when you are signed in to your Carry the Future account and to provide a more personalized experience. Carry the Future uses this type of information to help improve the services it provides to its users. It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of Carry the Future services, and we might not be able to provide some features you have previously chosen to receive.
Carry the Future Sharing Tools
You will also see embedded ‘share’ buttons on Carry the Future web pages; these enable users to easily share content with their friends through a number of popular social networks. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. Carry the Future does not control the dissemination of these cookies. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on Carry the Future website. However, you can change your cookie settings at any time
Other information collected from web browsers
Your web browser may also provide Carry the Future with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Carry the Future Online and this may be captured by performance cookies.
- Updating Information
You can check the personal data we hold about you, and ask us to update it where necessary, by emailing us at email@example.com
Please let us know if you have any questions or concerns about the way in which your data is being processed by either emailing our Data Protection Manager at firstname.lastname@example.org or by writing to us at the following address:
Data Protection Manager
Carry the Future
121 W Lexington Drive
Suite L 106G
Glendale, CA 91203